MUHAMMAD IRWAN AZRI BIN RUSLAN, AFIQ DANIAL BIN MOHD SUKRI, MOHD ARIFF SAFWAN BIN MOHD RAZALI, MUHAMMAD IMRAN HAZIQ BIN YUSRI, AZIM HAKIM BIN AZIZULLAIL
Description of Invention
WarrantEase is an AI-driven warranty management app designed to streamline the process of tracking warranties, filing claims, and providing product care. By utilizing machine learning and data analysis, the app offers personalized recommendations, proactive maintenance insights, and problem detection through SmartScan. It helps users make informed purchase decisions and enhances after-sales experiences by analyzing warranty success rates, product durability, and service center accessibility. Additionally, the app benefits manufacturers by providing user behavior insights to improve product performance. WarrantEase simplifies warranty claims, ensuring faster resolutions and extending product lifespans.