S032

Digital Financial Literacy Frameworks: Mapping the Dimensions and Their Influences

Ms. Faezah Othman, Ms. Nor Fauziana Ibrahim, Dr. Retno Martanti Endah Lestari

AFFILIATION
Faculty of Business, Multimedia University

Description of Invention

The nature of financial services market has grown and changed considerably since the OECD/INFE started to collect data on financial literacy. The experience of the COVID-19 pandemic significantly accelerated the pace of globalization as lockdowns and confinements led to greater reliance on digital payments. Digital financial literacy is notably higher among adults with higher incomes and education levels, compared to those with lower incomes or education. In this light, the aim of the study is to propose conceptual models of digital financial literacy that incorporate digital financial behavior, digital financial attitudes, and digital financial knowledge and how gender influence this relationship.