Description of Invention
The Warung Satay Pak Malau Online Ordering System is a web-based platform designed to enhance the satay ordering experience. It allows customers to easily place orders, receive personalized dish suggestions, and track deliveries in real-time using OpenStreetMap for accurate location monitoring. By integrating open-source AI tools, including a custom-built chatbot powered by Ratchet PHP WebSocket, the system reduces operational costs while ensuring smooth functionality. Inspired by a 2023 Statista study showing a 10% cost reduction through AI, this approach supports affordability. As Malaysia’s online food delivery market grows, the system positions Warung Satay Pak Malau to meet rising demand efficiently.