E005

CASA HUB: A ONE-STOP PLATFORM FOR HOMEPRENEURS

Vincent Chan, Johar Teoh Soon Fong, Thineshkumar A/L Siva Kumar, Rasyidah Khairiah Binti Md Raffae

AFFILIATION
Faculty of Computing & Informatics, Multimedia University

Description of Invention

In Malaysia, the rise of home-based businesses, or homepreneurs, has been significant, particularly during and after the COVID-19 pandemic. According to the Department of Statistics Malaysia, the gig economy, including home-based businesses, contributed RM 1.2 billion to the economy in 2020, with an annual growth rate of 6.1%. Homepreneurs often struggle to reach a broader audience due to lack of digital marketing knowledge and limited access to e-commerce platforms Potential buyers often hesitate to purchase from small, unknown home-based businesses due to concerns over product quality, reliability, and customer service