E028

Measuring Virtual Team Performance via Team-based Learning in Serious Games

Ms. Faizuniza Binti Mashhod, Ts. Dr. Siti Fatimah Binti Abdul Razak, Ms. Farah Izzati Binti Yussoff, Ms. Norishamsawati Binti Ishak, Associate Professor Dr Afizan Bin Azman

AFFILIATION
Faculty of Information Science & Technology, Multimedia University

Description of Invention

In the academic and professional spheres of today, virtual teams have become a popular method of collaboration, necessitating an efficient evaluation of team performance in these digital contexts. This study examines the effectiveness of team-based learning in a sophisticated simulation game for virtual teams called ERPSim. This research, which crosses disciplinary boundaries, assesses the effect of ERPSim on the performance and skill development of virtual team members by adopting the constructivism paradigm. The study evaluates participants' capacity for strategic decision-making, teamwork abilities, and ERP system knowledge using a pre-post-game assessment approach and found that there have been considerable improvements in all three main aspects. Additionally, the qualitative response highlights the virtual team environment's transformative potential for facilitating interdisciplinary learning and enhancing problem-solving skills. This study demonstrates the transformative potential of constructivist-inspired team-based learning in serious games to improve virtual team performance and prepare students for the difficulties of the rapidly changing virtual workplace. The findings highlight the crucial significance of serious games in encouraging dynamic and collaborative learning experiences and offer insightful information on gauging virtual team effectiveness. This study allows reviewers to delve into the developing field of virtual team assessment, paving the way for fresh ideas to promote productive teamwork and get students ready for success in a globally connected digital environment.