C062

MISUE

ASSOC. PROF. TS. DR. TAN CHOO KIM, MR. ELWIN WONG, MS. TS. TAN CHOO PENG

AFFILIATION
Faculty of Information Science & Technology, Multimedia University

Description of Invention

The MISUE system revolutionizes the milk tea ordering experience by integrating interactivity, personalization, and gamification. To address the common challenge of decision fatigue caused by extensive menu options, the system introduces a wheel spin feature, which provides randomized drink recommendations, enhancing user engagement and making the ordering process more enjoyable.Built using Flutter, Firebase, and Android Studio, MISUE supports cross-platform compatibility while maintaining a user-friendly interface. Beyond improving customer convenience, the system also benefits milk tea businesses by analyzing user preferences to optimize product offerings, inventory management, and marketing strategies. Developed following the Waterfall model, MISUE undergoes a systematic process of requirement gathering, design, implementation, testing, and deployment. By bridging the gap between customer enjoyment and business intelligence, MISUE modernizes traditional milk tea purchasing, leveraging personalization, gamification, and data-driven insights to provide businesses with a competitive edge in digital ordering.