C024

IMPLEMENTING DIGITAL DOCUMENT MANAGEMENT IN ECOMMERCE FOR EFFICIENCY AND COMPLIANCE

MR. KAU WENG HIN, MR. LUCIANO AVERY DE COSTA, MR. CHONG JIA QUAN, MS. CHANDRIKA BINTI MOHD JAYOTHISA

AFFILIATION
Faculty of Information Science & Technology, Multimedia University

Description of Invention

In today’s fast-paced digital commerce landscape, paper-based documentation is no longer efficient or scalable. eCommerce businesses handle vast amounts of data — from orders and invoices to returns and legal records. This project aims to implement a centralized digital document management system (DDMS) that automates, secures, and streamlines document handling throughout the eCommerce workflow.